About Us
Welcome to yanyiwatch.shop! We are a global e-commerce platform dedicated to providing a superior shopping experience. Our mission is to bring you trustworthy products, efficient service, and peace of mind.
Why choose us?
1. Security
- Information Security: We understand the importance of your privacy and security, and use the world's leading SSL encryption technology to protect your personal information and payment data. All payment transactions pass PayPal's international security certification, ensuring the privacy and security of your data in transit.
- Payment Security: All payment processes are PCI-DSS (Payment Card Industry Data Security Standard) compliant, providing the highest standard of protection for every transaction so you can shop with confidence.
- Commitment to safety and security: We guarantee that your data will be under the strictest protection. If you encounter any payment or account security problems, please feel free to contact our customer service team and we will provide you with professional support with 24-hour response.
2. Fast Delivery
- We promise to deliver every order efficiently. Typically, orders are processed and shipped within 1-2 business days.
- Global Delivery: Our logistics network covers the whole world and cooperates with many top logistics companies to ensure that your order can be delivered quickly no matter how far away it is.
- Delivery Time: Depending on the region, it is expected to be delivered to your address within 7-14 working days; the fastest delivery time in some regions is within 3-5 working days.
- Real-time tracking: We provide full parcel tracking service to ensure that you can check the location of the parcel at any time to grasp the order dynamics.
3. Lost and delayed compensation commitment
- We promise to guarantee the safe delivery of your parcels. If an order is lost or exceeds the estimated delivery time due to logistics reasons, we will provide full compensation or free resend service according to the situation.
- Lost compensation: If your parcel does not arrive within the estimated time, please contact us within 10 working days, we will start the compensation process to ensure that you get the due protection.
- Delayed compensation: If the parcel is delayed, we will provide you with appropriate compensation or discount to make up for the inconvenience caused by waiting.
4. Customer Service
- Our customer service team will respond to your every question or request as fast as possible. Whether it is an order inquiry, product consultation or after-sales needs, we will provide you with detailed answers within 24 hours.
- Multi-language support: Our customer service team provides multi-language support to ensure that every customer can enjoy a barrier-free shopping experience.
Contact Us
If you have any questions, needs or feedback, please feel free to contact us. We are committed to providing exceptional service to every customer.
- Email:
- WhatsApp:
+86 133 1682 8164
- Customer Service Hours: Monday through Friday, 9:00 - 18:00 (GMT+0)